Women in Business

Category: Business

This is an excerpt of a discussion I lead with the incredible women leaders at the Ritz-Carlton, Grand Cayman in February 2020.  I have been reading a lot of Brene Brown’s work on shame and vulnerability (and if you have not checked out Dare To ...

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My Journey to an Antiracist

I feel like I am late to the game with this post, but I sincerely hope that the timing has not made it irrelevant. It is only being posted now because this has been a difficult piece for me to write.  The learning process I have been through and the ...

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The Modern Digital Agency: Fountainhead as a Permanent, Fully Distributed Company

How Fountainhead arrived at the decision to go fully remote, along with some benefits and challenges that other services businesses should consider when contemplating a similar move.  About a year ago I was working with Dev Basu who was in the ...

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Own a Services Business? 10 Tips to Thrive During Coronavirus

Literally overnight, COVID-19 has changed our world.  Not just the small community or household or headspace we normally occupy, but everything and everyone in every country across the globe.  It is almost unfathomable that every human breathing ...

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Need an Effective Sales Strategy?  Try Being Helpful

Category: sales strategy

I thought I was a reasonably good salesperson.  I had grown my agency from a single person start-up to a thriving business with a very nice portfolio of blue-chip clients.  We kept busy preparing pitches for the RFPs that came our way. I would meet ...

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The Benefit of Perfecting Market Segmentation is Happiness

Category: marketing

  They say there is someone for everyone. The same goes for B2B and other services-based businesses too. As an entrepreneur or business leader, you may not realise it during those sleepless nights worrying about driving revenue so you can make ...

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